Terms of Service
Welcome to CLOUDSAILS. These Terms of Service govern your use of our casual games, cloud infrastructure services, and digital entertainment solutions.
Key Terms & Conditions
Understanding your rights and responsibilities when using our games and cloud services
Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
Service Description
CLOUDSAILS specializes in creating captivating casual games and providing robust cloud infrastructure services. We merge creative game development with powerful cloud engineering to deliver engaging digital experiences.
User Obligations and Compliance
To ensure the security and integrity of our gaming and cloud services, users must comply with the following requirements:
Data Security and Privacy Protection
We are committed to protecting your gaming data and personal information with industry-leading security measures:
Fees, Payment, and Refund Policy
Service fees are based on game services, cloud infrastructure usage, and contracted services:
Service Limitations and Disclaimers
Our gaming and cloud services are provided 'as is' with the following limitations:
Legal Framework
Additional legal terms and conditions governing our gaming and cloud service relationship
Intellectual Property and Licensing
All intellectual property rights in our games, cloud services, software, documentation, and proprietary technologies remain the exclusive property of CLOUDSAILS or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our games and services in accordance with these Terms. You retain ownership of your data and user-generated content, while we maintain rights to game assets, code, and proprietary algorithms.
Service Level Agreements
Specific service level commitments for our cloud infrastructure, including uptime guarantees and response times, are detailed in separate Service Level Agreements (SLAs) provided with your service contract. Game services are provided on a best-effort basis with regular maintenance windows.
Game Content and User-Generated Content
Our games may include user-generated content features. You are responsible for any content you create or share. We reserve the right to moderate, remove, or restrict content that violates our community guidelines or these Terms. We may use aggregated, anonymized gameplay data to improve our games and services.
Termination
Either party may terminate cloud services with 30 days' written notice. We reserve the right to immediately suspend or terminate services for violations of these Terms, non-payment of fees, or inappropriate gaming behavior. Game accounts may be suspended or terminated for cheating, harassment, or other violations of our community guidelines.
Governing Law and Dispute Resolution
These Terms are governed by the laws of Hong Kong. Disputes shall be resolved through good faith negotiations, and if necessary, binding arbitration in Hong Kong under the Hong Kong International Arbitration Centre (HKIAC) rules.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms or our games and cloud services, please contact us
HONG KONG CLOUDSAILS TECHNOLOGY LIMITED
Address:
Room H 11, 1/F, Kaiser Estate Phase2, No.51 Man Yue Street,Hung Hom, Hong Kong
Email:
Nolan@cloudsail.workWebsite:
cloudsail.workBy using our games and cloud services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.